Google Business Profile Frequently Asked Questions

Here are a few questions we commonly get asked about Google Business Profile and Google Maps:

How much does Google Business Profile (formally known as Google My Business) cost?

It’s absolutely free. Please don’t let anyone charge you for your “Google Business Listing”. There are several telemarketing scams that try to con you into paying for them to set-up your page. It only takes a few minutes and it’s as simple as filling out a form.

What’s the difference between Google Business Profile, Google Places for Business, and Google+ Pages Dashboard?

If you previously used Google Places for Business, Google+ Pages or Google My Business Dashboard to manage your business information, your account has been automatically upgraded to Google Business Profile. Google Business Profile makes it easier than ever to update business information across Google Search, Maps and Google+.
Do I need Google Business Profile if I already have a website?

Yes. Google Business Profile complements your existing website by giving your business a public identity and presence on Google. The information you provide about your business can appear on Google Search, Maps and Google+. Your Google Business Profile pages will get more exposure than your website. Since it’s free, there’s no reason not to set-up your page.
How do I sign up for Google Business Profile?

Go to GYBO.com and sign-up. The instructions are clear and easy to follow. GYBO is a Google website that stands for “Get Your Business Online”. They created this website specifically to make it easier for a small business owner to sign-up and take advantage of Google Business Profile.
How do I manage multiple business locations?

If you only have a few locations, then you can set-up each location under the same Google log-in. If your business has ten or more locations, you can add them all at once using the bulk upload tool. Go to Google Business Profile Locations to upload and edit your locations.
What if my information isn't verified?

Follow the instructions at GYBO.com to claim and verify your business on Google Business Profile. Most of the time, Google will mail a post card to your address with a verification PIN that you will need to enter into your Google Business Profile page. Google isn’t trying to make it hard for you to claim your own page. They are trying to make it hard for someone else (like your competitor) to claim your page. Be patient. this process can take a few weeks.