Our Helpful Staff
Chris Fawcett, Founder / President
With 24 years of direct marketing experience and 21 years of internet marketing experience, Chris decided to start Third Marble Marketing in September of 2009 with the goal of helping small business owners get their fair share of marketing on the internet.
Chris is considered a veteran in the young internet space since he has been involved in internet marketing for as long as internet marketing has been around. Prior to starting Third Marble Marketing, Chris spent 9 years at First STREET, Inc. in Colonial Heights, VA as their VP & COO of Marketing. Chris lead all the company’s direct marketing efforts, including the marketing and development of their $10 million e-commerce website dedicated to helping senior citizens stay in their home longer. He understood the unique product line he was selling and the niche customer base to create innovative marketing strategies to increase sales year over year. In 2005, Chris re-designed the company’s website and won one of the nationally coveted “Internet Retailer’s Top 50 Best of the Web” Awards, joining the ranks of such online retailers as Best Buy and Amazon.
Before joining First STREET, Chris spent 3 years as the Director of Marketing and E-commerce at J.Jill in Boston, MA where he developed J.Jill’s first e-commerce website. In its first year of operation, the website, www.jjill.com, generated $80 million in sales for the company through marketing strategies Chris developed.
Chris started his marketing career with a national marketer of innovative lifestyle products called Comtrad in 1992 and helped launch their first website in 1995 (before Amazon.com sold their first book). Chris proudly graduated from Virginia Tech with a Masters Degree in Operation Research and Bachelors in Industrial and Systems Engineering.
Shannon – Director of Running the Show
Shannon gets it all done. She is in charge of making sure that your experience with Third Marble Marketing is a good one. Shannon’s goal is to make sure your ads get set-up and run according to your goals. Shannon has a long history of excellent customer support with a variety of consumer and commercial customers.
Shannon is our top AdWords professional in charge of ensuing results for all of our pay-per-click customers. If you ever need to talk to someone about a new pay-per-click strategy, give Shannon a call.
Jeremy – Search Engine Optimization Pro
Jeremy has 15 years Search Engine Optimization (SEO) experience, including working on websites as large as Capital One. He understands the importance of a strong keyword strategy and knows how to optimize pages to get the biggest ROI from choosing he right keywords. His goal is to get you on the top of page one for the keywords that deliver the most customers. (He’s also a published artist).
Tim – Our Helpful Account Manager
Tim loves helping people and always has a positive attitude. A ton of experience in customer service and incredible responsiveness, Tim is here to help you get answers to your questions, assist with any account or invoicing needs, make sure your on-boarding experience is a positive one and generally be there to help in any way he can. Tim is also our Google Business Pro here to assist you with any issues you may have with your Google My Business information.
Stephen – AdWords Analyst
Stephen has a background in robotics engineering. His analytical mind helps you get the maximum number of new customers from your optimized AdWords campaigns. When you set your monthly AdWords budget, Stephen works hard to get you the maximum number of relevant clicks to your website.
Liz, Mike, John and Dave – Customer Connections and Consulting
Our dynamic sales team has a background in advertising, sales and technology and they all understand what our customers need. A real asset to Third Marble Marketing’s customers, they have a real knack for helping business owners understand how the online world works and makes sure that our customers know what Pay-per-Click and SEO can do for their business. Their goal is to help our customers understand exactly how we can help their business.
Jim – Numbers Ninja
Jim is in charge of making sure your ads are working as hard as they can for you. He manages and optimizes your campaigns for you by constantly monitoring the results of your ads and keywords. Jim is in charge of analyzing the numbers and making the adjustments that keep your ads on Page One of Google so you can get the maximum number of relevant visitors to your website for your monthly budget. Jim spent many years as an engineer developing missile guidance systems for the military (yes, literally, we have a rocket scientist managing your pay-per-click ads).
Collectively, we want to help you grow your business. That’s why we’re here. If you are interested in learning about how we help small businesses grow, please call us 804-638-9866.